Our Policies


Our programs and services are for Children from birth to 6 years and their parents or caregivers from all cultural backgrounds and family models.  Parents and caregivers are required to remain at the site during the programs, unless they have booked Parent Relief and Occasional and Emergency Childcare.  There are some general Do’s and Don’ts that should be followed.

CMCP asks participants to register with our office staff. Registration can be completed with our office staff, and requires updating on an annual basis.

Signing In
We ask all participants to sign in/out upon each visit to a site.  This is important for knowing who is in the building in case of an emergency (fire drill), as well as for tracking purposes to ensure our funding continues.

Health and Safety Policies

CMCP works to ensure that participants, staff and volunteers are healthy and safe. We ask you not to attend the program if you or your children are suffering from any of the following.  Please advise staff if you or your children have been diagnosed with an infectious disease.

  • Fever over 101°- temperature should be normal for 24 hours
  • For 24 hours after vomiting or diarrhea stops
  • Extensive skin rash
  • Has had contact with someone who has had chicken pox, strep throat, measles, mumps, lice, rubella, whooping cough, or other infectious disease.

Food and drink
A healthy snack is provided at nearly all programs and sites. Participants are welcome to make a small donation to cover costs of the snack, but are not required to do so.

Participants may bring in food and drinks, and are allowed to use a fridge and microwave (if available), but no peanut or sesame products are allowed. Participants should only eat while sitting down at designated eating areas, including the free coffee and tea beverages available for adults.

College-Montrose Children’s Place Multicultural Access and Anti-Racism Policy

We are a family resource programme that addresses the changing needs of diverse families. We create connections between children, parents, grandparents and other caregivers in local neighbourhoods

Community Complaints Policy

CollegeMontrose Childrenʹs Place recognizes that from time to time concerns may arise that need to be addressed. The purpose of this policy is to: Ensure that CMCP has a consistent valuescentered approach to concerns that is rooted in the Guiding Principles of Family Support Programs.

Approved Accessible Customer Service Plan

As per the College-Montrose Children’s Place Access Policy the organization is committed to excellence in serving all customers, including people with special needs